We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Drop items are final sale once the drop closes — no exceptions.
Exchanges
Need a different size? We'll exchange it free of charge within the 14-day window, subject to stock availability. If your size is sold out, we'll issue store credit instead.
How to start a return
Email hello@solosclothing.com with your order number and reason. We'll send a prepaid return label within 1–2 business days.
Refunds
Refunds are issued to your original payment method within 5–7 business days of receiving the returned item. Shipping costs are non-refundable.
Damaged or wrong item
If your order arrived damaged or incorrect, email us within 48 hours of delivery with a photo and your order number. We'll sort it immediately.
Accessories
Stickers, lanyards, phone cases, and bracelets are final sale and not eligible for return.
Promotional & reward codes
Discount, referral, and reward codes are conditional promotional offers tied to a qualifying purchase — not stored cash value. If you return an item that generated a code, any unused code from that purchase is voided. If such a code was already used before the return, its value is deducted from your refund. Codes have no cash value and can't be redeemed for cash.